Support Board
Date/Time: Tue, 04 Nov 2025 04:52:12 +0000
Crypto exchanges
View Count: 698
| [2021-11-26 19:32:32] |
| User529087 - Posts: 25 |
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Hi quick question: 1. Do I need the Denali feed to use the crypto's, or connect to the crypto exchanges that you offer? 2. Do I need the Denali feed to use the advance features (TPO, NUmber bars) on Crypto exchanges that you offer? 3. If I downgrade my service package, can I get a partial refund of the difference? Lets say I prepaid 300$ for 6 month package, and go to the 150$ package for 6 month can I get a refund of 150 instead of an extension of time? IF yes is there a fee? Thank you for your time |
| [2021-11-26 21:18:54] |
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1. No definitely not. 2. No definitely not. 3. Yes just make this request here: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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