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Date/Time: Tue, 04 Nov 2025 01:59:34 +0000

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Getting a 'caught in unhandled exception' in c_chart

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[2021-11-22 22:58:09] #1 [Go To First Post]
ayush arya - Posts: 42
hey guys getting this weird error when trying to load BTCUSD from Binanca or Bifinex. It was working until yesterday. can you help? attached is a pic of error.


error.PNG / V - Attached On 2021-11-22 22:57:48 UTC - Size: 79.85 KB - 167 views

[2021-11-23 04:31:50] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This exception is related to graphics output. If you are using OpenGL, disable it: Graphics Settings: Use OpenGL for Chart Graphics (Global Settings >> Graphics Settings >> Other) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-11-23 04:46:29] #3 [Go To First Post]
ayush arya - Posts: 42
it isnt enabled on my sierra charts. so maybe thats not the issue. thanks for your help.

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