Support Board
Date/Time: Thu, 26 Jun 2025 14:36:55 +0000
1) Пакет 5 + CQG. 2) Непонятные вычитания с торгового бала
View Count: 562
| [2021-11-19 05:03:07] |
| User185037 - Posts: 21 |
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Добрый день! У меня есть 2 вопроса: 1) Я использую 11 пакет + CQG CME для торговых поручений брокеру AMP. Я использую Footprint, и мне кажется, что мне хватит 5 пакета. Могу я безболезненно и задержек перейти на 5 пакет, оставив обмен CQG CME для торговых поручений брокеру AMP? Надеюсь вы видите какие пакеты и услуги у меня активированы в личном кабинете и понимаете о чем я говорю. 2) каждый день с утра я наблюдаю в логах такие сообщения: TradeActivity files query time: 0.055801 seconds. Entries: 0. Current queries: 2 | 2021-11-19 03:46:56.301 TradeActivity files query time: 0.013479 seconds. Entries: 2365. Current queries: 1 | 2021-11-19 03:46:56.315 RemoveDuplicateFills | TradeAccount: . DatesOfRecordsToInsert: 2021-11-18, . MostRecentFileNameSearched: TradeActivityLog_2021-11-18_UTC.144940.data. DuplicateRecordsRemovedCount: 6. OriginalRecordsToInsertCount: 6. RecordsToInsertCount: 0 | 2021-11-19 03:47:09.734 TradeActivity files query time: 0.006651 seconds. Entries: 0. Current queries: 1 | 2021-11-19 03:47:09.734 TradeActivity files query time: 0.052533 seconds. Entries: 135. Current queries: 1 | 2021-11-19 03:48:07.205 TradeActivity files query time: 0.028157 seconds. Entries: 135. Current queries: 1 | 2021-11-19 03:48:07.378 TradeActivity files query time: 0.032758 seconds. Entries: 135. Current queries: 1 | 2021-11-19 03:48:46.884 TradeActivity files query time: 0.027069 seconds. Entries: 135. Current queries: 1 | 2021-11-19 03:48:47.063 CQG WebAPI | Received Order Status with transaction_status_size = 0. | 2021-11-19 04:41:52.266 * CQG WebAPI | Received Order Status with transaction_status_size = 0. | 2021-11-19 04:41:52.266 * CQG WebAPI | Received Order Status with transaction_status_size = 0. | 2021-11-19 04:41:52.266 * CQG WebAPI | Received Order Status with transaction_status_size = 0. | 2021-11-19 04:41:52.266 * CQG WebAPI | Received Order Status with transaction_status_size = 0. | 2021-11-19 04:41:52.266 * CQG WebAPI | Received Order Status with transaction_status_size = 0. | 2021-11-19 04:41:52.266 * CQG WebAPI | Received Order Status with transaction_status_size = 0. | 2021-11-19 04:41:52.266 * CQG WebAPI | Received Order Status with transaction_status_size = 0. | 2021-11-19 04:41:52.266 * CQG WebAPI | Received Order Status with transaction_status_size = 0. | 2021-11-19 04:41:52.266 * После чего я обнаруживаю, что с торгового баланса вычитают 4-5$, объясните что это такое? За что вычитают средства? |
| [2021-11-19 15:16:58] |
| John - SC Support - Posts: 40605 |
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From Google Translate: Good day! I have 2 questions:
1) I am using 11 package + CQG CME for trade orders to AMP broker. I am using Footprint and it seems to me that 5 packages will be enough for me. Can I switch to package 5 painlessly and with delays, leaving the CQG CME exchange for trade orders to the AMP broker? I hope you see what packages and services are activated in my personal account and you understand what I mean. You are getting your CME Data from our Denali Exchange Data Feed. If you want to continue to get the data from us, then you need to be on Package 11. If you want to change your data source to CQG, then you could change to Package 5 and let AMP know that you want to get your data from CQG. Just be aware that there is a lack of historical data from CQG and you will not be able to use the Continuous Futures Contract with their data. And for our Numbers Bars study, we really recommend using our data feed. If you do want to change your data feed, then you can follow these instructions to change your package: To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link. Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. 2) every day in the morning I see the following messages in the logs:
After which I find that $ 4-5 is deducted from the trade balance, explain what it is? What are the funds deducted for? We do not know what these lines are about: CQG WebAPI | Received Order Status with transaction_status_size = 0.
Those are coming from CQG, so you will need to ask AMP about these. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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