Support Board
Date/Time: Thu, 26 Jun 2025 16:09:13 +0000
Data Delay
View Count: 568
| [2021-11-18 15:24:49] |
| User991052 - Posts: 33 |
|
Hi Support, Experiencing a data delay that I can NOT solve. Would appreciate your assistance (feedback). Screenshot attached. Delay: 22 seconds Note: All Data / Trade Services set-up as per connection - Sierra Chart (TT) Order Routing Chart update Interval: 250 Milliseconds (have adjusted higher with no improvement) Chart Type: Intra-day ONLY System Benchmarking ALL fine. |
 IMG_0537.jpg / V - Attached On 2021-11-18 15:23:24 UTC - Size: 2.39 MB - 176 views |
| [2021-11-18 16:12:54] |
| John - SC Support - Posts: 40611 |
|
Most likely this is just your computer clock being different from the exchange. Go to File >> Time and Sales and take a look at the time of the records coming in against your computer clock. If it is a difference of 22 seconds, then you can either ignore this, or you can adjust your computer clock. If you want to match your computer clock to our servers, then refer to the following: Global Settings Menu: Set System Date-Time from Server (Global Settings menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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