Support Board
Date/Time: Thu, 26 Jun 2025 14:34:05 +0000
Attached orders stop losses left dangling at broker
View Count: 680
| [2021-11-11 07:16:33] |
| User19165 - Posts: 346 |
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I've noticed this before but wasn't sure if there was something I did in the scaling in to cause it. In this particular instance, I am confident there is nothing I did to cause this. Please see the attached screenshots. The situation was that I was scaling in to a short using a pre configured order entry configuration. No target, just an attached stop loss. I manually set profit targets and as they get hit, some of the associated stop loss orders get removed as the OCO group is deleted. In this case, it is leaving dangling orders behind. Screenshot is from an IB TWS paper account. Date Time Of Last Edit: 2021-11-11 07:19:46
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Private File Private File |
| [2021-11-11 14:11:48] |
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Update Sierra Chart to the current version and see if you still notice the issue: Software Download: Fast Update This may be related to an issue that was recently resolved involving scaling in or out. We have to check on that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-18 02:51:35] |
| User19165 - Posts: 346 |
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As per your reply previously I did update. Still a problem. As you can see I am long 4 lots and stop losses totally 5 lots are resting in the TWS.
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| [2021-11-18 09:46:19] |
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This would have to be an issue on the TWS side. If you do not notice any issue in Trade Simulation Mode, the issue must be on the TWS side. Try to reproduce in Trade Simulation Mode: Trade Simulation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-18 23:19:05] |
| User19165 - Posts: 346 |
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In your expert opinion, if I was in trade simulation would you expect the exact same result in trade sim versus chart replay, with respect to trying to reproduce this issue?
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| [2021-11-19 11:40:46] |
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Yes the result will be the same. And also we do not see how this issue is an issue on the Sierra Chart side. That really does not make any sense.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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