Support Board
Date/Time: Thu, 26 Jun 2025 16:06:04 +0000
[User Discussion] - Wav file will not play on SC but does on windows player
View Count: 977
| [2021-11-05 22:24:44] |
| VolTrader73 - Posts: 137 |
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Hello. Was researching this issue as I added my text to speech WAV files to the SC alert folder and can choose them from the general settings but they will not play. I read through some of the posts and I have also the windows error code 122 issue but: I can play them with windows media player. I have them in 3 formats but they still dont play: 11 Khz 16 bit mono 16 Khz 8 bit mono 16 Khz 16 bit stereo Example name scalp-shot.wav, scalpshort.wav, scalp.wav No matter what, after selecting the wav file from the SC Alert folder (I placed them there), applying them to any of the Alert# and clicking the test sound button , all I get is some default window sound. I tried clicking ok after applying and reopen the general settings/alert and see the right file name assigned to the right alert# but still when testing it will not play. Is it even possible to use user created alerts or only those created through your text to wav service ?? Please advise |
| [2021-11-06 12:27:23] |
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This is not within the scope of our support. You need to determine what the problem is. We do not know.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-06 20:39:11] |
| ForgivingComputers.com - Posts: 1071 |
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I have them in 3 formats but they still dont play:
11 Khz 16 bit mono 16 Khz 8 bit mono 16 Khz 16 bit stereo See if you can convert these to 22050 Hz 32-bit float. Mono or Stereo. That format works. |
| [2021-11-07 13:04:20] |
| Marmany - Posts: 312 |
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I use the standard W10 text to speech app and save as Wav file. The files play as Sierra Alerts. |
| [2021-11-10 14:03:26] |
| VolTrader73 - Posts: 137 |
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Hello. Thank you Bradh and Marmany. Brahd - any windows app for that ? Marmany - I found the text to speech settings and can see the small ruler when win+h but how do I save anything ? or is there an app you mean specifically ? Date Time Of Last Edit: 2021-11-10 14:17:08
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| [2021-11-10 14:09:15] |
| ForgivingComputers.com - Posts: 1071 |
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Brahd - any windows app for that ?
I would look into Audacity. Not sure if it will do exactly what you want, but it is free and worth a try. BradH |
| [2021-11-10 15:14:23] |
| Marmany - Posts: 312 |
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I thought the app came with windows 10 but apparently I am using the yunus app. https://www.microsoft.com/en-us/p/convert-text-to-speech/9wzdncrddlsc?activetab=pivot:overviewtab |
| [2021-11-12 10:56:39] |
| VolTrader73 - Posts: 137 |
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Thank you all fellow members you have solved the problem!
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