Support Board
Date/Time: Thu, 26 Jun 2025 16:01:45 +0000
Connection Error: Trade account not assigned
View Count: 719
| [2021-11-04 15:33:18] |
| MecGrp - Posts: 12 |
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Hello, I know its been a while but I would like my account turn on again. However, I when I click on connect to data I get an error stating account is not assigned. Please let me know what I need to do. Thanks, Max |
| [2021-11-04 15:40:22] |
| John - SC Support - Posts: 40609 |
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What trading service are you wanting to use?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-11 18:11:52] |
| MecGrp - Posts: 12 |
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I think this is what I had... CME with Market Depth for nonprofessional Trading accounts 10.40 USD / month |
| [2021-11-11 18:21:21] |
| John - SC Support - Posts: 40609 |
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That is the data. We need to know what trading service your broker is using. Can you tell us what broker you are using and then we can narrow it down from there. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-12 15:17:39] |
| MecGrp - Posts: 12 |
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I am using AMP Futures
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| [2021-11-12 19:27:28] |
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In this case you would be using CQG for the connection. Instructions are on this page: CQG Trading Platform Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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