Support Board

Date/Time: Tue, 17 Mar 2026 06:18:19 +0000

Connection Error

[2021-11-03 17:45:46] #1 [Go To First Post]
Alex Q - Posts: 119
I am getting an error message from Service CQG API saying that my "Logon Is Disabled". This service should have been renewed as I have automatic payments enabled, and a pending charge from yesterday.

[2021-11-03 17:49:54] #2 [Go To First Post]
John - SC Support - Posts: 45139
That is a CQG message. You need to ask your broker about this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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