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Date/Time: Mon, 03 Nov 2025 11:17:15 +0000

Billing cycles

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[2021-09-27 23:16:20] #1 [Go To First Post]
Andrew Carlson - Posts: 5
I need an explanation as to why I was charged $46 for my monthly package11 on September 03, 2021 then again on September 20, 2021. I should only be charged $46 per month for the package. Why was I charged again on September 20, 2021 ??? Date Time Of Last Edit: 2021-09-27 23:17:12
1x Thank you

[2021-09-29 21:31:06] #2 [Go To First Post]
Sierra Chart - Max - Posts: 5879
As you have Automatic Billing enabled, you services balance is topped up to the needed amount before the start of a month. So you are now covered for October. Sierra Chart Support
0x Thank you

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