Support Board
Date/Time: Sat, 28 Jun 2025 09:42:06 +0000
vp-question
View Count: 597
| [2021-09-08 11:34:29] |
| User278398 - Posts: 296 |
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hello, i attached pic file for my question. in the vp dom we can see the volume as all the gray area(include the red ask and the green bid),the red is the ask and the green is bid. if the volume is all the buy(bid) and al the sell(ask),so what is the renaming gray area? regards. |
Attachment Deleted.  Screenshot 2021-09-08 142946.jpg / V - Attached On 2021-09-08 11:34:24 UTC - Size: 323.43 KB - 152 views |
| [2021-09-08 12:44:39] |
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What is the beginning date and time and ending date and time of that volume profile?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-08 16:19:02] |
| User278398 - Posts: 296 |
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i attached pic files for your question
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| [2021-09-08 16:19:41] |
| User278398 - Posts: 296 |
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last pic
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| [2021-09-08 17:29:54] |
| John - SC Support - Posts: 40645 |
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Get us that Trading DOM in a chartbook by following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-08 17:57:30] |
| User278398 - Posts: 296 |
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File attached
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Private File Attachment Deleted. |
| [2021-09-09 14:20:15] |
| John - SC Support - Posts: 40645 |
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Here is what we see when we open the chart: http://www.sierrachart.com/image.php?Image=163119697223.png Everything looks like it should. What we want you to do is to open an Intraday Chart for the same symbol and then select Edit >> Delete All Data and Download, as we want to ensure that you have the correct underlying data for the chart. Let us know if that fixes the issue, or if you are still having a problem. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-09 15:50:13] |
| User278398 - Posts: 296 |
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that fix the issue. how can i do it for only one chart? (this download me all data to all open charts, and it take lots of time) |
| [2021-09-09 17:08:26] |
| John - SC Support - Posts: 40645 |
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Selecting Delete All Data and Download is just for the symbol of the Active chart. Other charts should only be affected if they are the same symbol.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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