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Symbol is unknown ID=2 are not allowed

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[2021-09-01 17:39:02] #1 [Go To First Post]
User819478 - Posts: 1
Hello, I keep getting an error on my futures charts for CL and ES. Even when I roll over the symbols it says they are not allowed and symbol is unknown. I am even made sure to download the current version of Sierra charts. I don't know what to do!


Sierraerror.PNG / V - Attached On 2021-09-01 17:38:24 UTC - Size: 122.08 KB - 176 views

[2021-09-01 19:25:29] #2 [Go To First Post]
John - SC Support - Posts: 40645
We are a little confused by your setup. Are you wanting to get data from our Denali Exchange Data Feed or from CQG? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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