Support Board
Date/Time: Tue, 04 Nov 2025 02:32:24 +0000
Live-Testnet Change -- Bitmex connection faild
View Count: 529
| [2021-08-28 07:11:46] |
| Tom_Tom - Posts: 45 |
|
Hello, i have a live and a Testnet account at Bitmex. I created a API Key for each Account. For Bitmex i have installed one version of Sierra chart on my machine. For changing the account i created about the save button in data trade Service two different dts configurations. But now every time i changed the account and after that i changed back about the load button, my connection failed. And i cant fix this. The only way is, to creat a new api key in Bitmex and save it in Sierra Chart. After this every works fine until i change the account, And the same problem begins again. Thank You for help! Bye Bye Tom |
| [2021-08-28 19:25:36] |
| |
|
We are looking this over. We do see some issues related to this functionality.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: