Support Board
Date/Time: Sat, 28 Jun 2025 14:24:25 +0000
missing historical data
View Count: 441
| [2021-08-27 16:43:23] |
| Kyriakos - Posts: 9 |
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hi, I downloaded the new SC version yesterday and i switched off the PC. I switch it ON today and i have missing historical data on charts/footprint/heatmap from the time i switched it off until now.. what can i do to load it up ? I also sent the message log. I am using Denali data feed thank you. https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=54055 |
| [2021-08-27 17:42:25] |
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Refer to the documentation here regarding this: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server It looks like the problem is caused by some firewall on your computer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-08-27 17:45:57
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