Support Board
Date/Time: Tue, 04 Nov 2025 02:13:42 +0000
unable to connect sub instance
View Count: 575
| [2021-08-27 01:08:53] |
| User591259 - Posts: 2 |
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Hi, I have followed the recommended settings but when I try to connect my second computer ( the sub instance) I get the attached error (connect event error. windows error code 10060. A connection failed because the connected third party did not respond properly. Looks like I missed something in the setup procedure but I cant work out what. Please assist. https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=54040 |
| [2021-08-27 02:46:16] |
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The firewall on the computer you are connecting to, needs to be allowed to allow the connection . The port also needs to be forwarded through the router if there is one.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-08-27 02:47:05
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