Support Board
Date/Time: Tue, 04 Nov 2025 03:04:59 +0000
Dom market depth
View Count: 771
| [2021-08-19 16:31:06] |
| User374708 - Posts: 21 |
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Hi, after a 3 week vacation, I logged into my chartbook and since I no longer have access to the market depth on the dom, I only see the orders on the 1st line of the bid and ask, it is very problematic, how to access the other lines, please help me thank you christophe |
| [2021-08-19 17:28:50] |
| John - SC Support - Posts: 42737 |
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What symbol are you charting?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-20 08:41:18] |
| User374708 - Posts: 21 |
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Hi , the problem is solved without special handling, it was on minidax
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| [2021-08-20 13:35:59] |
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You need to update Sierra Chart for proper support for EUREX data now. Instructions: Software Download: Fast Update Definitely update even if you are not noticing any issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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