Support Board
Date/Time: Sun, 29 Jun 2025 14:08:26 +0000
Error message on connecting to
View Count: 408
| [2021-07-30 06:39:09] |
| User169391 - Posts: 66 |
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I am receiving the following error message when trying to connect.Help much appreciated. FXCM Live Trading (Standard) - DTC | Connecting to FXCM Australia server | 2021-07-30 16:26:32.989 FXCM Live Trading (Standard) - DTC | Connecting to the server fxcmorders.sierracharts.com. Port 11151 | 2021-07-30 16:26:32.991 Error getting address info for fxcmorders.sierracharts.com. Windows error code 11001: No such host is known. | 2021-07-30 16:26:33.023 * DTC Client socket (1) | CloseSocket call. | 2021-07-30 16:26:33.023 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2021-07-30 16:26:33.023 Select 'File >> Disconnect' to prevent further connection attempts. | 2021-07-30 16:26:33.023 DTC Client socket (0) | CloseSocket call. | 2021-07-30 16:26:33.032 FXCM Live Trading (Standard) - DTC | Disconnected. | 2021-07-30 16:26:33.032 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2021-07-30 16:26:33.032 |
| [2021-07-30 06:50:58] |
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You need to update Sierra Chart to the current version following these instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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