Support Board
Date/Time: Mon, 30 Jun 2025 17:34:55 +0000
Cannot update Sierra Chart + Eurex data not working after rollover
View Count: 535
| [2021-06-09 09:37:29] |
| User206920 - Posts: 28 |
|
Im running on 2 issues at the same time, first thing is that I cannot upadate sierra chart at all. Every line is just Failed to open the file: Second issue is that after rollover Eurex data are just not working, backadjusting function is not working at all and there are random gaps at start of each day. |
| [2021-06-09 14:05:58] |
| John - SC Support - Posts: 40661 |
|
We see the following in your log file: Error: Windows error code 3: Systém nemůže nalézt uvedenou cestu.
The information in this section will apply to the issue you are having: Software Download: Resolving 'Access is Denied' Errors But, if you continue to have trouble, you may need to use the Zip installer. Refer to the information here: Software Download: Sierra Chart Zip Installer For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: