Support Board
Date/Time: Tue, 04 Nov 2025 03:04:50 +0000
Quote Board frozen
View Count: 552
|   [2021-03-24 16:00:27]     |  
| User876539 - Posts: 1 | 
| 
                my quote board is frozen and will not update. I have deleted it and reloaded a new one but it will also freeze.
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|   [2021-03-24 16:42:50]     |  
| John - SC Support - Posts: 42737 | 
| 
                You are not setup to get any Real-Time data from us (Sierra Chart). Are you getting real-time data from CQG?
                 For the most reliable, advanced, and zero cost futures order routing, use the Teton service:  Sierra Chart Teton Futures Order Routing  | 
        
|   [2021-03-24 17:51:59]     |  
|   |  
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                Yes you need to contact your broker for help with the CQG data.
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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