Support Board
Date/Time: Tue, 04 Nov 2025 08:59:00 +0000
10 Minute Remote Assistance Request
View Count: 617
| [2021-03-19 15:25:04] |
| User556189 - Posts: 3 |
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Hi, I would greatly appreciate a 10 minute session to walk me through the new log in procedure and differences in my account now that I'm no longer paying through Transact Futures. Thank you very much!
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| [2021-03-19 16:22:24] |
| John - SC Support - Posts: 42737 |
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Let us know when we can call. And make sure that your phone number is correct on this page: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo Note that we call using Skype, so there will not be a phone number. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-19 16:38:56] |
| User556189 - Posts: 3 |
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Great! I can be available today anytime from 2:00pm-2:45pm CST or from 6:15pm-6:45pm CST if that is better. Thank you!
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| [2021-03-19 16:40:28] |
| John - SC Support - Posts: 42737 |
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We will give you a call at 2:00pm CDT.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-19 19:07:13] |
| John - SC Support - Posts: 42737 |
|
Called and talked with customer and answered their questions.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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