Support Board
Date/Time: Tue, 04 Nov 2025 07:13:28 +0000
Scale inaccuracies
View Count: 576
|   [2021-03-14 21:50:13]     |  
| User664240 - Posts: 209 | 
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                Being that SC is consistent with changing the scale on Expired Spread legs perhaps you'll direct me to the setting to correct these inaccuracies that occur post expiration. These H/J values should all be under $1. http://www.sierrachart.com/image.php?Image=1615758280488.png  | 
        
|   [2021-03-15 03:39:11]     |  
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                We have now preset the necessary  settings for natural gas spreads so they do not change.  Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Uncheck this option: Chart Settings: Auto Set from Data Feed (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) And then follow these instructions: Global Symbol Settings: Update/Apply Symbol Settings to Charts Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-15 03:39:23  
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|   [2021-03-15 13:40:01]     |  
| User664240 - Posts: 209 | 
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                No luck. I repeated the task twice on the main instance and on each sub-instance.On the last step Apply Global symbol settings for that specific chart (H/J)symbol settings it restores to the same scale.
                 Date Time Of Last Edit: 2021-03-15 13:42:34  
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|   [2021-03-15 16:17:43]     |  
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                For natural gas spreads you need set  the Real-time Price Multiplier setting to .001: Chart Settings: Real-Time Price Multiplier (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) And make sure you uncheck Auto Set from Data Feed in Chart Settings. Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-15 16:18:15  
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