Support Board
Date/Time: Tue, 16 Sep 2025 11:57:01 +0000
Error on Eurex
View Count: 674
| [2021-02-13 22:31:25] |
| User657945 - Posts: 226 |
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As per this thread I should have all ok EUREX EOBI SERVER SETTINGS and from monday I was told you will move me to EOBI Eurex Yes this is already done. While I disconnected and reconnect but everytime I get a Red Error message as attached that after 10 sec goes away. I would like and prefer to arrive on Monday with all set up to work can you please check if something is wrong? thx |
error.PNG| [2021-02-13 22:37:49] |
| User657945 - Posts: 226 |
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I was told that nothing to do on my side but I now discover that the Eurex Agreement and Non professional must renewed, may be thi swas the reason of the error? If yes discard my request thx |
| [2021-02-13 22:39:53] |
| User657945 - Posts: 226 |
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I confirm now I did not get the error anymore
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| [2021-02-14 01:15:00] |
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Regarding the error, while you are no longer getting it, the solution would be to update the symbol settings. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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