Support Board
Date/Time: Tue, 04 Nov 2025 02:00:55 +0000
Where are my Proxy Settings?
View Count: 2285
|   [2021-01-27 12:35:05]     |  
| User372626 - Posts: 59 | 
| 
                When I upgraded to version 2222, I can't find my Proxy Settings anymore, without this feature, with our network environment here, we can't use Sierrachart properly, the latency is very big. I know that there are many Sierrachart users in China who are using Proxy Settings, if this feature is removed, we can't use Sierrachart properly, so I hope this feature will be added. If Proxy Settings is set up to load the software, it is not possible to connect to the server. Thanks again!
                 | 
        
|   [2021-01-27 13:40:41]     |  
|   |  
| 
                This was an oversight. We need to add a menu command to allow access to this settings window. We will get this out later today. Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-27 13:40:50  
             | 
        
|   [2021-01-28 12:54:46]     |  
| User372626 - Posts: 59 | 
| 
                This is really good news
                 | 
        
|   [2021-01-28 13:15:19]     |  
|   |  
| 
                This is now released. Update to the latest prerelease: Software Download: Fast Update Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2021-01-30 13:07:30]     |  
| User372626 - Posts: 59 | 
| 
                When I update to version 2225, I click on File-Data/Trade service settings, I can't find poxty settings, what should I do? Dear SC, can you help me? I can't lost poxty settings
                 Date Time Of Last Edit: 2021-01-30 13:09:51  
             | 
        
|   [2021-01-30 14:19:32]     |  
|   |  
| 
                Select Global Settings >> Proxy Settings.
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-30 14:19:54  
             | 
        
|   [2021-11-23 13:30:45]     |  
|   |  
| 
                Your Sierra Chart account which you have logged into this Support Board has no login.  So we know what Sierra Chart account you are using, go to Help >> Support Board from within the Sierra Chart desktop program and then post in this thread telling us this is done.
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-11-23 13:30:56  
             | 
        
To post a message in this thread, you need to log in with your Sierra Chart account:
