Support Board
Date/Time: Tue, 04 Nov 2025 04:39:34 +0000
Not able to open any trade using Charts
View Count: 723
| [2021-01-15 18:01:40] |
| User561384 - Posts: 9 |
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Hi There, I am not able to open any trades using charts and the order says always error. Thanks, Ram |
| [2021-01-15 18:15:54] |
| John - SC Support - Posts: 42737 |
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We would need to know what the specific error is. Refer to the information here for how to post items from the Trade Service Log: Support Board Posting Information: Providing Lines From Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-16 04:13:50] |
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First thing to do is to let your broker know the specific error message you are getting so they can help with this. Check the Trade >> Trade Service Log for the error.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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