Support Board
Date/Time: Tue, 04 Nov 2025 04:35:22 +0000
Sierra Chart Failed to Flatten & Cancel
View Count: 645
| [2021-01-12 19:31:40] |
| DGee - Posts: 82 |
|
Note: Using SC v2207 Hello- Trying to figure out what happen this morning. See attached pic. I tried to Flatten & Cancel a trade and Sierra Chart was not responding. I had to call the brokerage to be able to flatten the trade however I was able to sell limit out of the position. I ended up switching to SIM to operate this function again. Seems to be back working. Switched over to live trading and it's also working again. I've been a user of SC for about 2 years now and never had this issue. This function is crucial as you know and pretty baffled about it. Where did I go wrong here? Why did it not operate? Can you give some feedback on this? Please advise. Thank you. |
 TA_1-12-21_SC Error.jpg / V - Attached On 2021-01-12 19:28:51 UTC - Size: 215.93 KB - 239 views |
| [2021-01-12 23:07:00] |
| |
|
Precisely what do you mean by this: " I tried to Flatten & Cancel a trade and Sierra Chart was not responding"? Did Sierra Chart become in a completely frozen and inoperable state? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: