Support Board
Date/Time: Thu, 03 Jul 2025 07:47:32 +0000
Error with FDAX/FDXM
View Count: 683
| [2021-01-09 13:55:30] |
| User657945 - Posts: 226 |
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I have an issue with the attached order and autotrading since the new ticket from dax has changed, I mean I have FDAX as primary symbol and FDXM as trade and current symbol quote and the use as trade symbol only flagged but I get 50% of the ticks. example set the tg at 5 ticks and stop at 10 and I get executed at 2,5 targed or 5stop . I followed all the istruction indicated in your post but again I get the same results Steps to Update Symbol Settings Related to EUREX Tick Size Changes What can I do?thx |
| [2021-01-10 00:05:05] |
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Follow the instructions here: Global Symbol Settings: Update/Apply Symbol Settings to Charts (Update/Apply Symbol Settings to Charts) Make sure the Tick Size is set to 1 in the Chart Settings. What is it set to? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-10 00:07:08
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| [2021-01-11 09:31:06] |
| User657945 - Posts: 226 |
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Althought I followed the istruction about global setting and unflagged use of custom settings the chart setting was yet at.5 on tick size, I set it to 1 and now it works. thx
Date Time Of Last Edit: 2021-01-13 22:46:39
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| [2021-01-13 20:01:37] |
| User90125 - Posts: 715 |
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Both FDAX and FDXM now have a tick size of 1. FDAX = 1 point = 25 Euros. FDXM = 1 point = 5 Euros. |
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