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Date/Time: Thu, 31 Oct 2024 23:35:49 +0000



Cannot Trade

View Count: 488

[2020-11-06 00:25:57]
User755526 - Posts: 1
I am a new user. I have a hard time put on any trade.
Every time I placed an order, limit or market, I received error messages.
I have attached the TradeActivitylog file for your review
Private File
Attachment Deleted.
[2020-11-06 02:35:50]
Sierra Chart Engineering - Posts: 104368
That log is 20 days old. If there is a rejection it will show in the Trade >>Trade Service Log. Follow the instructions here to provide that log at the time of the rejection:
Support Board Posting Information: Providing Lines From Trade Service Log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-11-06 02:36:07

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