Support Board
Date/Time: Thu, 31 Oct 2024 23:35:49 +0000
Cannot Trade
View Count: 488
[2020-11-06 00:25:57] |
User755526 - Posts: 1 |
I am a new user. I have a hard time put on any trade. Every time I placed an order, limit or market, I received error messages. I have attached the TradeActivitylog file for your review |
Private File Attachment Deleted. |
[2020-11-06 02:35:50] |
Sierra Chart Engineering - Posts: 104368 |
That log is 20 days old. If there is a rejection it will show in the Trade >>Trade Service Log. Follow the instructions here to provide that log at the time of the rejection: Support Board Posting Information: Providing Lines From Trade Service Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-06 02:36:07
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