Support Board
Date/Time: Tue, 04 Nov 2025 15:12:56 +0000
purchased package 3 but usage end date is 11/27/2020?
View Count: 556
| [2020-11-01 22:14:11] |
| User753428 - Posts: 181 |
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i purchased a 1 month-package 3 for $26 just now and i was expecting the usage end date to be 12/01/2020, since today is 11/01/2020. i see that the usage end date is 11/27/2020. is it because i previously used emergency activation? |
| [2020-11-01 22:26:04] |
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This is the reason: Time Adjustment - Reason: Emergency account activation deduction (-5 days). SYSTEM -5 days Since this was months ago we will add five days to your account now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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