Support Board
Date/Time: Tue, 04 Nov 2025 11:04:16 +0000
Not recieving live intraday data feed
View Count: 572
|   [2020-10-30 02:02:22]     |  
| User436843 - Posts: 2 | 
| 
                no problems till today ,opened program , charts come up to current time ,no data after that,no live data for charts or trade platform . comes up "symbol unknown",tried 5 hrs to fix failed, i also sent a message log ,please help  | 
        
|   [2020-10-30 03:35:20]     |  
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| 
                This is what we see: Symbol Error - ESZ0 is unknown, unavailable, or improperly formatted. -1 | Contact Transact about this. You are using the Transact trading service. Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2020-10-30 04:02:41]     |  
| User436843 - Posts: 2 | 
| 
                6 hrs ,fixed it thank u and good bye
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