Support Board
Date/Time: Tue, 04 Nov 2025 08:19:25 +0000
activation account
View Count: 561
| [2020-10-15 15:53:40] |
| DIFFALAH Khaled - Posts: 1 |
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Hi, I have done the payement for using symbols and Eurex and I can not use those. Can you help me please |
| [2020-10-15 16:14:13] |
| John - SC Support - Posts: 42737 |
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We need to understand exactly what the issue is that you are having. In particular, have you opened File >> Find Symbol and opened a EUREX symbol from that list? What do you see when you do this?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-15 19:49:04] |
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Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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