Support Board
Date/Time: Tue, 04 Nov 2025 12:37:59 +0000
Unable to receive realtime quotes on my charts
View Count: 507
| [2020-10-14 18:14:39] |
| User438534 - Posts: 2 |
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Good afternoon. I'm unable to receive real time quotes on my charts. I just logged on and the last quote was at 14:01. The current time is 14:06. I'm on a one minute chart interval. When I logged out of the chart and re-entered, the last candlestick was at 14:08 and my time read 14:11. Thank you for your assistance |
| [2020-10-14 19:24:42] |
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We see you are using CQG. You need to contact your broker for help with this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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