Support Board
Date/Time: Tue, 04 Nov 2025 08:13:28 +0000
Order did not post for several minutes.
View Count: 608
| [2020-10-13 21:44:25] |
| Kevin941 - Posts: 22 |
|
Hi, I spoke to EdgeClear and they recommended I contact you to understand why the SC showed me in the trade with an exit near my entry of 3509, but later a trade was posted seconds after my entry at 3507. Here is the info EdgeClear suggested I submit. Thanks, Kevin |
 System log.jpg / V - Attached On 2020-10-13 21:43:21 UTC - Size: 113.88 KB - 209 views |
| [2020-10-14 01:28:44] |
| |
|
This is not clear what you are describing. We need the information requested here: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-15 01:41:09] |
| Kevin941 - Posts: 22 |
|
Here are two additional files. Thanks, Kevin Date Time Of Last Edit: 2020-10-15 03:55:29
|
Private File Private File |
| [2020-10-15 19:02:16] |
| |
|
This is not what we need. We are not able to provide further help unless we get what is specifically requested here: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: