Support Board
Date/Time: Tue, 04 Nov 2025 12:46:52 +0000
Historical Data
View Count: 739
| [2020-10-13 12:29:33] |
| User969241 - Posts: 155 |
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My data provider is Interactive Brokers. When I try to view beyond 2 years, the bars will not come up. What setting do I need to change to see 10 years of data? I set the data/trade service settings to 1000 non-tick and 1000 tick. I clicked on the chart and set the days back to 3600. What am I missing?
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| [2020-10-13 13:01:58] |
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Tell us for what symbol you want more than two years of data for?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-13 13:39:16] |
| User969241 - Posts: 155 |
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There are a bunch but AAPL is an example.
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| [2020-10-13 18:09:39] |
| User969241 - Posts: 155 |
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AMZN as well
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| [2020-10-13 20:54:45] |
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Intraday or Daily data?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-14 11:36:22] |
| User969241 - Posts: 155 |
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Both
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| [2020-10-14 20:04:00] |
| User969241 - Posts: 155 |
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Is there a setting that I can adjust?
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| [2020-10-15 18:33:01] |
| User969241 - Posts: 155 |
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Following up ?
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| [2020-10-15 18:45:21] |
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We recommend using the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed Set up instructions are on that page. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-15 18:46:16
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| [2020-10-15 18:53:23] |
| User969241 - Posts: 155 |
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There isn't a setting with the Interactive Broker feed that I can adjust to download their historical data? This has to have come up before, no?
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| [2020-10-15 19:03:40] |
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We have terminated technical support for Interactive Brokers. We will not help with it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-15 19:09:28] |
| User969241 - Posts: 155 |
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Is there not a setting in Sierra Charts that I need to adjust regardless of IB or not? What am I missing here?
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| [2020-10-15 19:22:17] |
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Refer to: No Historical Chart or Blank Chart | Historical Chart Not Updating | Missing Historical Chart Data And: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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