Support Board
Date/Time: Tue, 04 Nov 2025 08:13:31 +0000
chartbook with intraday tickers but with real-time data disabled
View Count: 795
| [2020-10-11 19:08:10] |
| User346098 - Posts: 50 |
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Hi, I want to have a chartbook with intraday charts that are "frozen" in time, no new real-time data being updated into these charts, but only for these specific charts. Can this be done? also want to avoid ST: number in the status bar from rising for these charts...
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| [2020-10-12 06:28:22] |
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Refer to this setting: https://www.sierrachart.com/index.php?page=doc/ChartSettings.html&CAID=default#DisableDataFileUpdating Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-15 10:49:54] |
| User346098 - Posts: 50 |
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Hi, enabled "Disable Data File Updating" for the charts in the chartbook and indeed it stopped tracking and the ST: count reduced after reconnecting. But now I don't know what happened or what I did, the ST: count no longer goes down for the charts in I have "Disable Data File Updating". I meticulously went through all the steps in Chart Data and Chart Data Files: Reducing Number of Symbols Being Tracked by Sierra Chart |
| [2020-10-15 19:17:28] |
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We cannot provide further help for this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-17 14:35:00] |
| User346098 - Posts: 50 |
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That's too bad, because I closed my running version of sierrachart, downloaded fresh version of sierrachart from https://www.sierrachart.com/index.php?page=doc/SCZipInstallerList.php logged in, closed all charts that popup with ExampleChartBook, loaded up a new ticker 'MSN' with File->Find Symbol waited for it to load then enabled 'Disable Data File Updating' disconnected and reconnected to data feed and ST:1, 1 still. so clearly something is wrong with my account or sierra, nothing on my part. |
| [2020-10-18 10:52:15] |
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and ST:1, 1 still. We looked into this, and it will show up as being tracked, but there is no market data subscription occurring.Also make sure you disable this setting: Chart Settings: Allow Real-Time Updating of Historical Chart (Chart >> Chart Settings >> Chart Data >> Chart Data menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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