Support Board
Date/Time: Tue, 01 Jul 2025 18:56:27 +0000
data will not connect
View Count: 452
| [2020-09-30 01:26:03] |
| User839302 - Posts: 36 |
|
broker states no problem with data. no issue at my location with internet connections. platform only will not connect to data. did connect this AM - all good. unexpectedly disconnected at 12:45 PM central time. will not reconnect. please advise on problem. thank you! |
| [2020-09-30 03:38:44] |
| Sierra_Chart Engineering - Posts: 20034 |
|
We did respond to this before and we need to see the Message Log. Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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