Support Board
Date/Time: Tue, 04 Nov 2025 19:11:53 +0000
Not able to get Options Data
View Count: 578
| [2020-09-21 17:56:53] |
| User68474 - Posts: 203 |
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Specifically, ES, but can't get GC, CL, etc. either. Account is up to date and Denali Real Time working fine on Futures. Any suggestions, news, etc. ??
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| [2020-09-21 20:05:50] |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-21 21:02:38] |
| User68474 - Posts: 203 |
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Working now post market. Thnx.
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| [2020-09-22 10:58:29] |
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Yes we noticed that and we really did not know what went wrong. As we began to look at it we no longer saw an issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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