Support Board
Date/Time: Thu, 03 Jul 2025 10:40:20 +0000
SubInstances appear to be treated as Sierra Connections in V 2166
View Count: 823
| [2020-09-13 23:42:38] |
| User316362 - Posts: 211 |
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I have a main, and 2 subinstances. subInstance 3 now has no live data. The message log indicates that the number of sierra connections (2) has been exceeded. 3 instances have been working forever, seems it changed in the upgrade to 2166 from 2164. More information on this issue is in Historical Data errors! - Using Instances | Post: 233651 Thanks you |
| [2020-09-14 03:50:04] |
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This is an inadvertent issue. We are correcting this now. Just give us about 30 minutes for a new release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-14 04:13:20] |
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We have released the new version. Update instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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