Support Board
Date/Time: Tue, 16 Sep 2025 19:51:56 +0000
unable to get sub instance connected
View Count: 600
| [2020-08-13 01:48:24] |
| User558455 - Posts: 70 |
|
I am on version 2115, and I was on Rithmic for a day and did not like having a bridge setup. I am now on denali and I cannot get the sub instance to connect. Please advice. thank you |
| [2020-08-13 19:23:02] |
| John - SC Support - Posts: 41847 |
|
There have been some changes for Sub-Instances, so you need to update to the current release to fix the issue. Refer to the information here for the Fast Update option: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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