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Date/Time: Thu, 31 Oct 2024 22:49:43 +0000



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[2020-08-07 16:17:35]
User180814 - Posts: 45
I have an issue with the DOM showing my live account number when I am actually operating in Simulation mode. The chart shows sim but the dom shows live. Is there something I can do in order to resolve this issue.

Earlier I had issues getting my data feed working I seem to have resolved this issue by updating the version and reactivating the data feed.
Thanks for your help.
[2020-08-08 02:05:08]
Sierra Chart Engineering - Posts: 104368
First thing to do is to choose a simulated trade account:
Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM)

Otherwise, you may be running a sub instance of Sierra Chart and the Trading DOM is from one instance but the chart you are looking at is from another. Refer to the information here:
Using DTC Server for Data and Trading in Another Sierra Chart Instance: Each Sub Instance is Independent
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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