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Date/Time: Thu, 31 Oct 2024 23:55:19 +0000



I can not place orders

View Count: 502

[2020-08-01 09:30:36]
Futures_Trader - Posts: 1
there is always this error message:

"No available exchange connection;no matching type".

Not sure why. I renewed my data feed service with you today. do i need to do extra steps in this regard ?

Thanks in advance for your kind help.
[2020-08-01 11:51:38]
Sierra Chart Engineering - Posts: 104368
At this time the markets are closed. So it makes sense you cannot submit orders.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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