Support Board
Date/Time: Fri, 09 May 2025 17:52:34 +0000
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View Count: 1147
| [2014-01-30 15:29:13] |
| User44790 - Posts: 21 |
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Hi..could you help me..I have problem with data fromZMH4 daily and intraday...where is problem?? 1.I dont have all data. 2.on Daily I have quote 4.1 and 1hour time frame I have 410,0...why?? 3.same problem with download heating oil...my data finish 24.1. and they dont want to download another days..on 1 hour timeframe?? thank you Jaroslav |
| [2014-01-30 17:11:02] |
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1. Refer to these help topics: http://www.sierrachart.com/index.php?l=doc/helpdetails6.html http://www.sierrachart.com/index.php?l=doc/helpdetails7.html 2. This might not be necessary, but perform a Full Reset of the symbol settings as explained here: http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#FullResetSymbolSettingsSteps After this reopen the Historical Daily chart. 3. Post an image of the chart, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-24 13:35:57] |
| User44790 - Posts: 21 |
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http://www.sierrachart.com/image.php?l=139324868718.png this is screen from last day.... here is it problem N.2 on Daily I have quote 4.1 and 1hour time frame I have 410,0...why?? http://www.sierrachart.com/image.php?l=1393248869263.png this is screen from previous day... thank you Jaroslav Hornak |
| [2014-02-24 13:40:59] |
| User44790 - Posts: 21 |
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here is
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 ZMK14.dly - Attached On 2014-02-24 13:38:41 UTC - Size: 26.35 KB - 563 views Attachment Deleted. |
| [2014-02-24 18:22:25] |
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This is a problem with the Symbol settings. Update them as explained here: http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps After this open new charts for the ZM symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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