Support Board
Date/Time: Thu, 31 Oct 2024 23:57:23 +0000
problem with the global settings for profit/loss triggers
View Count: 751
| [2020-07-15 01:55:29] |
| Amie (Fulks) Perryma - Posts: 14 |
|
I have a problem with the global settings for profit/loss triggers. I see the OCO orders do NOT get cleared sometimes... I had a resting order that got filled after successfully closing a filled order. I happened to see it but just before my daily loss limit I set in Global Settings was hit. I should be able to reset that. I did not have the 'lock for the rest of the day' enabled. But I cannot place a trade in this particular account. Its an eval account with Earn2Trade...I'll go check RTrader and make sure its not there that I need to change perimeters... but the fact that OCO orders stay on there after trades are flattened is very disconcerting for me. Is there any way to fix this? |
| [2020-07-15 03:39:38] |
| |
|
Should there be any question as to why we have discontinued support for Rithmic. All of you users, continuously remind us why it is we are removing support for Rithmic. Refer to: Regarding Rithmic (Our Final Post on this Subject) And also with the Global Profit/Loss Management, when a profit or loss condition occurs, all orders for the Trade Account will get canceled. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: