Support Board
Date/Time: Fri, 04 Jul 2025 12:12:53 +0000
NEED HELP!
View Count: 767
| [2020-06-13 07:45:41] |
| emeka101 - Posts: 11 |
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helo please i would like to make my subscription using bitpay but the icon for paying through bitcoin is not available here.
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| [2020-06-13 23:44:29] |
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Yes we have temporarily removed that option. Is that the only way that you can pay? We will see about making it available to those who need it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-14 11:25:43] |
| emeka101 - Posts: 11 |
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Yes, it is the only way I can make the payment because my card doesn’t work. Please help me my subscription is already at its end.
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| [2020-06-14 11:42:15] |
| emeka101 - Posts: 11 |
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I need to pay using bitpay so please make it available to me
Date Time Of Last Edit: 2020-06-14 11:42:34
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| [2020-06-15 00:39:17] |
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We will set this up for you. We will not complete it though until tomorrow morning.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-15 02:18:42] |
| emeka101 - Posts: 11 |
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Thank you so much
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| [2020-06-16 03:15:32] |
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Please confirm that you are seeing the needed payment option.
Sierra Chart Support |
| [2020-06-16 10:39:02] |
| emeka101 - Posts: 11 |
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Sorry sir I still can’t see the bitpay option yet
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| [2020-06-16 17:58:51] |
| emeka101 - Posts: 11 |
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PLEASE make it available
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| [2020-06-17 10:06:12] |
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Please logout and log back in. Make sure you are logged in with the same Sierra Chart account that you used to post this message.
Sierra Chart Support |
| [2020-06-17 12:24:06] |
| emeka101 - Posts: 11 |
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Success! Thank you so much. I have renewed my subscription.
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