Support Board
Date/Time: Tue, 04 Nov 2025 00:52:20 +0000
[Programming Help] - installation problem, log sent to support
View Count: 702
|   [2020-05-15 15:01:57]     |  
| lina2020 - Posts: 1 | 
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                Hi, I got installation error, sent you log from my email **. Please help me to install SierraChart. Thanks a lot waiting for your response Date Time Of Last Edit: 2020-05-15 19:43:36  
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|   [2020-05-15 19:44:27]     |  
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                It looks like you are trying to install this on a Mac, as the installation folder is showing as \\Mac\Home\Downloads\:\SierraChart\. We do not provide technical support for using Sierra Chart on a Mac so we do not know how to help with this. Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2020-05-16 01:20:12]     |  
| Sawtooth - Posts: 4285 | 
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                Run Sierra Chart on  GNU/Linux, BSD, and Mac OS X using Wine
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|   [2020-05-16 01:33:22]     |  
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                Yes we know about that documentation but we have no personal experience with it, and do not want to give advice that we are not sure about.
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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