Support Board
Date/Time: Mon, 03 Nov 2025 10:43:32 +0000
Data feed issues with Rithmic in TopstepTrader Pro Account
View Count: 852
| [2020-05-14 16:14:29] |
| TST-bweber - Posts: 1 |
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Hi SC, I'm wondering if your policy for supporting Rithmic data feed has changed? I have still am seeing the connection to be problematic at times and slow and inefficient for connections and re-connections. Thanks, Brian |
| [2020-05-14 18:52:56] |
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No. And your post only confirms once again why we are phasing out Rithmic. Yes it is terribly inefficient connections and re-connections to Rithmic due to what Rithmic has created. There simply is no reason for us to continue to support Rithmic. Our policy towards Rithmic is explained here: Regarding Rithmic (Our Final Post on this Subject) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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