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Date/Time: Fri, 04 Jul 2025 09:27:47 +0000



MARKET ORDER

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[2020-04-24 16:09:43]
Laurunrun - Posts: 12
Dear sir/madam,

I have got a very serious problem while using sierra.
I use sierra to connect IB API.

24/4 00:00
25/5 00:00.

it suddenly closed my position in market order with loss.
I did not do anything. even though I hold a loss for a week, it did not have any problem.

But yesterday and today, it automatically closed my position.
pls advise how to solve it.
[2020-04-24 21:09:33]
Sierra Chart Engineering - Posts: 104368
This is not clear for us. But the Trade Activity Log shows the origin of orders:
Trade Activity Log Analysis: Determining the Origin of a New/Modified Order

If there is an order that is closing a position, you can see the origin of it.

Otherwise we are really not understanding this. Maybe it is a position reporting issue with Interactive Brokers:
Interactive Brokers Trading Service: Trade Position Line or Quantity Disappearing or Displaying Zero
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-24 21:12:44

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