Support Board
Date/Time: Fri, 01 Nov 2024 00:05:34 +0000
Data
View Count: 920
| [2020-04-22 16:56:52] |
| Robert Wojczak - Posts: 144 |
|
I have switched from Gain Capital to ADM with a Rithimic feed and will be using Photon Trader fore execution. I am being charged for 2 data instances. How do I migrate from my Gain feed to the Rithimic feed?
|
| [2020-04-22 18:37:34] |
| |
|
Sierra Chart has discontinued support for Rithmic. We are no longer providing any technical help for this. The supported services are on this page: Supported Data and Trading Services Also with Rithmic you would be charged two sets of exchange fees as well. If you are using ADM you could use the Sierra Chart order routing service and use Sierra Chart for charting and trading. You could even use 2 copies of Sierra Chart. One for charting, one for trading if you wanted to. There is also web-based trading panel available. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-22 18:40:14
|
| [2020-04-22 23:52:10] |
| Robert Wojczak - Posts: 144 |
|
I want to use Photon trader for my trading So you guys wont even help me enable the Rithmic feed for SC. You guys are ridiculous |
| [2020-04-23 00:03:16] |
| |
|
No we have discontinued support for Rithmic. This has been the policy now for more than 6 months.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-23 00:03:59] |
| Robert Wojczak - Posts: 144 |
|
so how do I enable my ADM account on SC?
|
| [2020-04-23 00:15:09] |
| |
|
We will get in contact with ADM in regards to this. Actually it would be cheaper for you just to use the Denali data feed (20 USD a month) and the CME exchange fee for 3 USD a month for market data rather than paying the full market depth fees a second time which would be the case when using Rithmic with Sierra Chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-23 00:15:51
|
| [2020-04-23 10:45:50] |
| Robert Wojczak - Posts: 144 |
|
Ok Thats the way I think I am going to go. Thank You for your help
|
| [2020-04-23 18:27:30] |
| SC Support - Posts: 1888 |
|
Hi Robert, if you wish us to set-up your ADMIS account on the TT-based Order Routing, you can complete this sign-up form here: https://www.sierrachart.com/UserControlPanel.php?page=SCOrderRoutingServiceTradingAccountAssignmentRequestForm |
| [2020-04-23 19:48:27] |
| |
|
We explained the details to your broker about exactly what is needed. You will still stay on Rithmic for photon trader. You only need a second account on TT with a very small balance to authorize the CME data on the Denali feed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: