Support Board
Date/Time: Tue, 04 Nov 2025 07:20:53 +0000
TRADE LOG DISAPPEAR AFTER UPDATING
View Count: 690
| [2020-04-07 14:32:28] |
| User659208 - Posts: 22 |
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Hey, I installed a new version today and my trade logs completely disappeared. There's no trade activity even after all the new trades I made. I tried to refresh it from the EDIT tab but nothing works. Also uninstalled and re-installed it again. Nothing works. |
| [2020-04-07 18:11:48] |
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Are there files in the TradeActivityLogs folder where Sierra Chart is installed? There will be one for each day and Trade Account. We also want you to follow this procedure: Select File >> Disconnect. Select Global Settings >> Convert Trade Activity Format. Select File >> Connect to Data Feed. This procedure only needs to be done once. Here are the instructions to use the Trade Activity Log: Trade Activity Log: Viewing Historical Trade Activity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-07 19:25:19
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| [2020-04-07 19:24:33] |
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We know what the problem is. At the top left of the Trade >> Trade Activity Log, select "All Activity". And then press the Apply button.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-07 19:25:52
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