Support Board
Date/Time: Tue, 04 Nov 2025 07:20:01 +0000
how to call a warrant (hong kong market sehk) with Interactive brokers data feed
View Count: 1534
| [2020-04-03 09:58:39] |
| User986609 - Posts: 4 |
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hi, i was using a previous version of Sierra chart(1747) before and after my update to version (2074), i find out some of my charts can no longer show warrants in the Hong Hong market, while stocks in the Hong Kong market are still working fine. I am using IB as my data feed. The symbol i use for warrant and stock is 24317-war-sehk and 1-stk-sehk respectively. Please advise on how to add back the warrants under the new version. Thanks.
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| [2020-04-04 18:52:16] |
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Try using this: 24317-WAR-SEHK-HKD Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-05 02:30:30] |
| User986609 - Posts: 4 |
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I tried and still does not work under the new version 2074. i also tried 24317-war-sehk/24317-war-sehk-hkd with some 19xx version, no luck either.
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| [2020-04-06 11:54:09] |
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We see what the problem is. We will work on a solution to this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-07 00:43:38] |
| User986609 - Posts: 4 |
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Thank you! and please let me know if this is solved.
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| [2020-04-07 06:45:22] |
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Yes it is resolved. Use version 2079: Software Download: Fast Update Let us know if you still have a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-07 08:39:38] |
| User986609 - Posts: 4 |
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I just tried with version 2079, no luck, when i tried to chart "24317-war-sehk" and "24317-war-sehk-hkd", both returned "the symbol is unknown. click for symbol information, invalid symbol format, internally rejected". And i also tested it using the Quote Spreadsheet as well, no quote for the warrants, while stocks quote works fine.
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| [2020-04-08 10:18:23] |
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We now have it working: Interactive Brokers | Starting real-time market data updates for: 24317-WAR-SEHK-HKD. ID: 1 | 2020-04-08 06:17:34.828
Interactive Brokers | Subscribing to Symbol: (Using local symbol), SecurityType: WAR, Expiration: , Exchange: SEHK, Primary Exchange: , Currency: HKD, Multiplier: , CallPut: , Strike: , LocalSymbol: 24317, TradingClass: | 2020-04-08 06:17:34.829 Interactive Brokers | Requesting security definition data for: 24317-WAR-SEHK-HKD. ID: 1 | 2020-04-08 06:17:34.829 Message from IB: Market data farm connection is OK:hfarm. IB Error Code: 2104. Request ID: -1. | 2020-04-08 06:17:37.055 Interactive Brokers | Market data type is Delayed for 24317-WAR-SEHK-HKD | 2020-04-08 06:17:37.311 Message from IB: Requested market data is not subscribed. Displaying delayed market data... IB Error Code: 10167. Request ID: 1. Symbol: 24317-WAR-SEHK-HKD. | 2020-04-08 06:17:37.313 Message from IB: No market data during competing live session. IB Error Code: 10197. Request ID: 1. Symbol: 24317-WAR-SEHK-HKD. | 2020-04-08 06:17:42.856 This will be out in version 2080. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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