Support Board
Date/Time: Tue, 04 Nov 2025 07:20:55 +0000
Custom Trading Keyboard Shortcut for Limit order
View Count: 2027
|   [2020-04-02 18:01:11]     |  
| User433487 - Posts: 7 | 
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                Hello support, could you please check and see what am I doing wrong here? when setting up a custom trading keyboard shortcut to enter a limit buy or sell order 7 ticks away from the last price it enter it as a Limit Chase order instead! s://www.screencast.com/t/FCGOQiSRAV s://www.screencast.com/t/xIK6PjRqi5cz thank you  | 
        
|   [2020-04-02 19:27:57]     |  
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                If you want to post an image of a chart, then use this method here: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Repost the image using this method. Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2020-04-02 20:29:02]     |  
| User433487 - Posts: 7 | 
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                this is the image of the order on the chart as a limit chase order  http://www.sierrachart.com/image.php?Image=1585858893104.png and unfortunately I can not show you how it is set up in the Global Settings>>Customize Keyboard Shortcuts>>Custom Trading Keyboard Shortcuts>>Custom Trading Keyboard Shortcuts 1 but I assure you it is set to Limit order regards  | 
        
|   [2020-04-06 21:40:45]     |  
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                We need to get the Sierra3.CFG file from you so we can test this. This is in the Sierra Chart installation folder. You can privately attach it by following these instructions: Support Board Posting Information: Attaching a File (Optional) Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2020-04-07 00:43:35]     |  
| User433487 - Posts: 7 | 
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                Attached please find the requested file. Regards,  | 
        
Private File  |  
|   [2020-04-07 07:39:38]     |  
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                We realize we need one more file from you. Provide this file: KeyboardShortcuts.config And tell us the number of the custom trading keyboard shortcut you have configured. They start with 1. Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-07 07:39:50  
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|   [2020-04-07 09:55:42]     |  
| User433487 - Posts: 7 | 
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                Hi there,  I hope I got the right answer to your question because I'm not sure I understood the question, but the number of the custom trading keyboard shortcut I have configured is 6 (1 thru 6) should you have any more question please do not hesitate. Regards,  | 
        
Private File  |  
|   [2020-04-09 12:14:29]     |  
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                We tested all 6 trading keyboard  shortcuts, and they generated Limit orders and Stop Limit orders only.
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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