Support Board
Date/Time: Tue, 16 Sep 2025 19:09:45 +0000
Chart showing different prices and times than it should
View Count: 782
| [2020-03-30 18:31:59] |
| User928999 - Posts: 10 |
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Just started using Sierra Charts today. I've got a chart open for ESM20. The screenshot was taken at 11:20am on 3/30/2020. The price for this contract has been up in the high 2500s all morning yet this chart shows it in the 2550's and the time being almost 2pm. Not sure what is going on here or how to address it. Thank you for your support. -Angelo http://www.sierrachart.com/image.php?Image=1585592928424.png |
| [2020-03-30 18:34:03] |
| User928999 - Posts: 10 |
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My apologies, I initially made a screenshot at 11:20am but then noticed the instructions for uploading screenshots was a little different so the actual link was taken around 11:30am.
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| [2020-03-31 09:18:50] |
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Check the time zone of the chart: Time Zone Setting Make sure it is as you require. It should be set to a US time zone. And also refer to this help topic 3.3: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.3 - Session Start Time and End Time not Covering Current Time Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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